ServiceNow ITAM – Skill Fusion Consult

ServiceNow IT Asset Management (HAM) & Software Asset Management (SAM) Training

Mode: Online / Live Instructor Training

Course Duration: 7 Weeks (1 hr each day) Monday to Friday

Offer: If you create a group of 2 or more, the price will be $700 per participant.

Who Should Enroll

Master ServiceNow ITAM (HAM & SAM) with Skill Fusion – Empower Your IT Career!

This training is ideal for IT professionals such as asset managers, system administrators, and IT managers who aim to optimize asset lifecycle management, track and manage IT assets efficiently, and streamline software licensing using ServiceNow IT Asset Management (HAM) and Software Asset Management (SAM). Additionally, professionals responsible for compliance, cost management, and maintaining software inventories will find this course highly valuable. IT teams seeking to automate and integrate asset management workflows into their organization’s overall IT service management strategy will benefit from this training.

Prerequisites

ServiceNow Administration: A background in ServiceNow Administration & Development is recommended.
Understanding of IT Asset Management: Basic knowledge of asset management principles and software lifecycle processes is helpful, but not mandatory.
Technical Background: Familiarity with IT services and software usage is an advantage.
Motivation to Learn: No prior experience with HAM or SAM is required, just a commitment to mastering these key areas.

What You'll Learn

This is an overview of what you’ll gain from the course, providing a snapshot of key areas, but not the exact content.

IT Asset Management (HAM):

Learn to track and manage the lifecycle of IT assets from procurement to disposal, including asset discovery and classification.

Software Asset Management (SAM):

Gain expertise in managing software licenses, ensuring compliance, and reducing software-related costs.

Integration:

Understand how HAM and SAM integrate with other ServiceNow modules, such as ITSM and CMDB, to enhance efficiency.

Automation:

Implement automation tools to streamline asset tracking, reconciliation, and procurement workflows.

Reporting and Analytics:

Learn how to generate advanced reports to monitor asset utilization, software compliance, and financial metrics.

Best Practices:

Apply industry best practices for managing assets and software while ensuring cost control and regulatory compliance.

FAQ QUESTIONS

Get Every General Answers From Here

What is ITAM (HAM & SAM) in ServiceNow, and how does it help organizations?

ITAM (HAM & SAM) in ServiceNow helps organizations manage the lifecycle of their IT assets and software efficiently, ensuring compliance, cost savings, and streamlined processes through automation and integration with other ServiceNow modules.

Who can benefit from this ServiceNow ITAM (HAM & SAM) training?

IT asset managers, system administrators, IT managers, and professionals involved in managing software compliance, asset tracking, and procurement will benefit from this course.

What are the key differences between HAM and SAM in ServiceNow?

HAM (Hardware Asset Management) focuses on managing IT assets like laptops, desktops, and servers, while SAM (Software Asset Management) deals with managing software licenses, usage, and compliance.

Do I need prior knowledge of ServiceNow before enrolling in this ITAM training?

Yes, a basic understanding of ServiceNow Administration is recommended. However, the course will cover the essential aspects of ITAM, HAM, and SAM, so newcomers to these concepts can also benefit.

What modules are covered in the ITAM (HAM & SAM) training?

The course covers modules such as Asset Lifecycle Management, Software License Management, Procurement, Reconciliation, Compliance, and Reporting.

How does SAM improve software compliance?

SAM helps track software licenses, ensuring compliance with vendor agreements and optimizing software usage, which can reduce unnecessary costs and avoid legal issues related to non-compliance.

Can I automate asset tracking and software management in ServiceNow?

Yes, ServiceNow ITAM includes automation features to streamline asset discovery, procurement, lifecycle management, and software tracking, which helps reduce manual effort and errors.

What are the benefits of integrating HAM and SAM with other ServiceNow modules?

Integrating HAM and SAM with ITSM, CMDB, and other modules enables seamless workflows, improves data accuracy, enhances reporting, and provides a comprehensive view of IT asset and software usage across the organization.

What kind of career opportunities can this ITAM (HAM & SAM) training lead to?

After completing the training, you can pursue roles such as IT Asset Manager, Software Asset Manager, IT Operations Manager, or even take on more senior roles in IT governance, compliance, or procurement.

Are there certifications available for ServiceNow ITAM (HAM & SAM)?

Yes, ServiceNow offers certifications like Certified IT Asset Manager (ITAM) and Certified Software Asset Manager (SAM), which are valuable credentials to validate your expertise in IT asset and software management.

TESTIMONIALS

Success Stories for ITAM (HAM & SAM)

"The ITAM (HAM & SAM) training at Skill Fusion gave me a deep understanding of asset management. After completing the course, I was able to optimize our company's asset lifecycle, saving costs and improving compliance, which helped me secure a promotion to IT Asset Manager."

Rahul Desai

India

"Thanks to the ServiceNow ITAM training, I gained hands-on experience in asset management and software compliance. I was able to implement a more efficient IT asset tracking system, which earned me a role as Senior IT Asset Manager at a leading firm."

Mark Williams

USA

"The ITAM course at Skill Fusion was a game changer for my career. I transitioned into a strategic role, overseeing asset management and software compliance for a large IT company. The knowledge I gained in automating workflows and reducing costs was invaluable."

Priya Patel

India

"This ITAM training helped me streamline our asset management processes and improve software compliance. The practical insights from Skill Fusion enabled me to take on more responsibilities and advance my career."

James Thomas

USA

"The ITAM (HAM & SAM) course provided the expertise I needed to manage software assets effectively and ensure compliance with licensing agreements. I received a significant salary increase and expanded responsibilities in my organization after completing the training."

Sarah Lee

Why Choose Skill Fusion for ServiceNow Training?

At Skill Fusion, we believe in transforming learners into professionals ready to make an impact. Our ServiceNow Training Program combines expertise, innovation, and practicality to ensure a seamless learning experience that truly sets you apart. Here’s what makes our training exceptional:

Certified Expert Trainers:

Learn directly from seasoned ServiceNow professionals with extensive industry experience.

Practical Learning:

Engage in hands-on exercises, real-world scenarios, and live projects to strengthen your technical skills.

Flexible and Accessible:

Attend live, interactive sessions at your convenience via Microsoft Teams, with lifetime access to recorded sessions for ongoing reference.

Comprehensive Curriculum:

Master both administrative and development aspects of ServiceNow, enriched with cutting-edge tools and scripting techniques.

Career Advancement Support:

Get personalized guidance with resume building, interview preparation, career coaching, and access to a private network of ServiceNow professionals.

Certification Roadmap:

Ace ServiceNow certifications like CSA and CAD with exam-specific training, mock tests, and practice modules.

Transparent and Affordable:

Enjoy competitive pricing with discounts, group rates, and flexible payment plans.

Placement & Internship Opportunities:

Collaborate with top companies for internships and job placements, ensuring you’re job-ready from day one.

Networking and Community Access:

Connect with a global network of ServiceNow professionals for industry insights, job opportunities, and collaboration.

Free Demo Session:

Experience the value of our training before you commit.

Lifetime Learning:

All sessions are recorded and accessible anytime for lifetime reference.

Tailored Support:

Benefit from custom guidance and support throughout your learning journey.

Industry Best Practices:

Stay ahead with strategies to implement and maintain ServiceNow solutions for optimal business outcomes.